At Central Roofing and Exteriors DBA, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Business Information: Project details, service inquiries, and communications related to your construction needs.
- Technical Data: IP address, browser type, device identifiers, and other data automatically collected through cookies or similar technologies when you visit our website.
- Payment Information: Credit card details or banking information used for billing and payments.
We collect this information directly from you when you provide it through our website, via forms, email communication, or over the phone.
The personal information we collect is used for the following purposes:
- To communicate with you regarding inquiries, services, and projects.
- To improve our website and services, ensuring a better user experience.
- To process payments and provide you with invoices and receipts.
- For marketing purposes, such as sending you updates on new services, promotions, or relevant construction industry news (if you have opted in to receive such communications).
- To comply with legal obligations, such as responding to legal requests or regulatory requirements.
We will never sell or share your personal information with third-party marketing platforms without your explicit consent.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected.
Specifically:
After these periods, your data will be securely deleted or anonymized.
You have certain rights with respect to the personal information we collect.
These include:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: If any of your information is incorrect or outdated, you may request that it be corrected.
- Right to Deletion: You may request that we delete your personal information from our records, subject to legal and contractual obligations.
- Right to Withdraw Consent: If you have opted in to receive marketing communications, you can opt out at any time.
At Central Roofing and Exteriors DBA, we use advanced technologies and a multi-layered security approach to ensure your personal data is safe. We store all data off-premises on secure cloud servers that are protected by industry-leading encryption standards and regularly updated security protocols. Specific measures include:
- Encryption: All sensitive data, such as payment information, is encrypted both in transit and at rest, ensuring that unauthorized parties cannot access it.
- Access Control: Only authorized personnel with verified credentials have access to your personal information. We employ role-based access and regular audits to ensure compliance.
- Monitoring and Threat Detection: Our systems are continuously monitored for potential security threats, and we utilize automated detection tools to identify and respond to suspicious activity.
While we take extensive precautions to protect your personal information, no system is completely foolproof. If we ever experience a data breach, we will notify affected users as required by applicable law.
By providing your mobile number, you consent to receive SMS (text) messages from Central Construction regarding project updates, appointment reminders, scheduling coordination, and other service-related communication.
What Information We Collect
We collect your name and mobile phone number when you opt in to receive SMS communications. This information is used solely for operational purposes related to our services.
How We Use This Information
Your phone number is used to communicate directly with you for relevant and timely updates about our ongoing projects, housing arrangements, deliveries, and access instructions.
Sharing of SMS Information
We do not share your SMS opt-in data or personal information with any third parties or affiliates for marketing purposes. Any information shared is strictly limited to service providers necessary to facilitate SMS communications on our behalf.
Opting Out
You can opt out of SMS communications at any time by replying STOP to any message you receive. You may also contact us directly to request removal from our messaging list.
Data Retention
We retain SMS records only as long as necessary to fulfill the communication purpose, or as required by applicable law.
Your Rights
You have the right to access, update, or delete your personal information related to SMS communications. To exercise these rights, please contact us at Support@centralroofingus.com
Central Roofing provides clients with specialized expertise in multi-family, commercial, government and exterior projects.
