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Legal | Updated September 4th, 2024

Privacy Policy

At Central Central Roofing and Exteriors DBA, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

What information do we collect?

We may collect the following types of personal information:

- Contact Information
: Name, phone number, email address, and mailing address.
- Business Information: Project details, service inquiries, and communications related to your construction needs.
- Technical Data: IP address, browser type, device identifiers, and other data automatically collected through cookies or similar technologies when you visit our website.
- Payment Information: Credit card details or banking information used for billing and payments.

We collect this information directly from you when you provide it through our website, via forms, email communication, or over the phone.

How do we use your information?

The personal information we collect is used for the following purposes:

- To communicate with you regarding inquiries, services, and projects.
- To improve our website and services, ensuring a better user experience.
- To process payments and provide you with invoices and receipts.
- For marketing purposes, such as sending you updates on new services, promotions, or relevant construction industry news (if you have opted in to receive such communications).
- To comply with legal obligations, such as responding to legal requests or regulatory requirements.

We will never sell or share your personal information with third-party marketing platforms without your explicit consent.

How long do we keep your information?

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected.

Specifically:

  • Contact information and service-related details are kept for the duration of your relationship with Central Central Roofing and Exteriors DBA.
  • Financial information, such as billing records, is retained for compliance with tax and financial regulations.
  • Data collected for marketing purposes is retained only while you remain opted in to receive such communications. You may unsubscribe at any time.

After these periods, your data will be securely deleted or anonymized.

What are your privacy rights?

You have certain rights with respect to the personal information we collect.
These include:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: If any of your information is incorrect or outdated, you may request that it be corrected.
- Right to Deletion: You may request that we delete your personal information from our records, subject to legal and contractual obligations.
- Right to Withdraw Consent: If you have opted in to receive marketing communications, you can opt out at any time.

How do we keep your information safe?

At Central Central Roofing and Exteriors DBA, we use advanced technologies and a multi-layered security approach to ensure your personal data is safe. We store all data off-premises on secure cloud servers that are protected by industry-leading encryption standards and regularly updated security protocols. Specific measures include:

- Encryption: All sensitive data, such as payment information, is encrypted both in transit and at rest, ensuring that unauthorized parties cannot access it.

- Access Control: Only authorized personnel with verified credentials have access to your personal information. We employ role-based access and regular audits to ensure compliance.

- Monitoring and Threat Detection: Our systems are continuously monitored for potential security threats, and we utilize automated detection tools to identify and respond to suspicious activity.

While we take extensive precautions to protect your personal information, no system is completely foolproof. If we ever experience a data breach, we will notify affected users as required by applicable law.